Doggy DooDoo Removal- Service Terms

1. Scooping and Disposal:

• Poop will be scooped, double-bagged, and left in a designated garbage bin or spot as agreed. There will be no smell whatsoever.

2. Sanitization:

• All equipment will be cleaned and disinfected thoroughly after each scoop to maintain hygiene and prevent cross-contamination.

3. Payments:

• Invoices will be emailed via Jobber one week before the start of each new month 

            • If you sign up mid-month, you will only be charged for the remaining weeks in that month.

• Payments are due on the 1st of every month for weekly services and for one time scoops payments are due before or upon arrival

• Payments accepted include all major debit and credit cards, including Visa, Mastercard, American Express, and Discover.

4. Cancellation Policy:

• If you decide to cancel halfway through the month, we will continue service for the remainder of that month, as payments are non-refundable.

• Exceptions will be made for circumstances such as the loss of a pet.

5. Reviews:

• Leaving a review is highly encouraged and greatly appreciated, as it helps our small business grow.

6. Pet Safety During Visits:

• For everyone’s safety, please keep your dogs indoors during service visits unless they are exceptionally friendly and won’t interfere with our work.

7. Service Notifications:

• You will receive text updates when we are on our way and when the service is complete.

            •           If the gate needs to be opened each time from the inside of the yard we will stay for 7 minutes until we move on and have to skip your yard 

8. Bad Weather Policy:

• During snowfalls, you will still be charged for the week even if scooping is skipped due to snow accumulation. We will most likely come out and scoop with our best effort, even if we are unable to pick up a lot of the poop under the snow.

• Once the snow melts, we will thoroughly scoop all accumulated poop, including what’s underneath the snow.

9. Service Area Boundaries:

• We service Sussex, Morris, Passaic, Union, Hudson, Bergen, and Essex County, NJ

10. Service Guarantees:

• If you’re unsatisfied, let us know, and we’ll make it right